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Your search for [subject]Service industries -- Management returned 57 records. |
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Empowerment : HR strategies for service excellence.
by Lashley, Conrad; Oxford: Butterworth Heinemann, 2001.
Subject: Service industries -- Management; Service industries -- Quality control; Customer services -- Management.
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Quality of service : making it really work.
by Edvardsson, Bo, 1952-; London: McGraw-Hill Book Co., 1994.
Subject: Customer services -- Management; Service industries -- Management; Service industries -- Quality control; Total quality management.
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Quality of service : making it really work.
by Edvardsson, Bo.; London: McGraw, 1994.
Subject: Customer services -- Management; Total quality management; Service industries -- Quality control; Service industries-Management.
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Consumer marketing : a resource-based approach for the hospitality and tourism industries.
by Teare, Richard.; London: Cassell, 1996.
Subject: Service industries -- Management -- Study and teaching; Service industries -- Marketing; Hospitality industry -- Marketing; Tourism -- Marketing.
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Guide to TQM in service industries.
Tokyo: Asian Productivity Organization, 1996.
Subject: Service industries -- Management; Service industries -- Quality control; Total quality management.
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Activity-based management : for service industries, government entities, and nonprofit organizations.
by Brimson, James A., 1947-; New York: Wiley, 1994.
Subject: Industrial management; Organizational behavior; Service industries -- Management; Nonprofit organizations -- Management; Administrative agencies -- Management.
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Services marketing and management.
by Gilmore, Audrey.; London: Sage Pub., 2003.
Subject: Service industries -- Marketing; Service industries -- Management.
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New service development : creating memorable experiences.
Thousand Oaks: Sage, 2000.
Subject: Service industries -- Management; New products -- Management; Product management; Customer services.
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A Service and filling station complex in the city of Naguio : a project feasibility study.
by Bangun, Seken P.; 1986.
Subject: Service industries -- Management; Automobiles -- Service station.
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Yield management : strategies for the service industries.
Herndon, VA: Cassell, 1997.
Subject: Hospitality industry -- Management; Tourist trade. -- Management; Service industries -- Management.
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