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  Search result  Your search for [subject]Reference services (Libraries) -- United States -- Management returned 4 records.  
 
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  Book Implementing digital reference services : setting standards and making it real.

New York: Neal-Schuman Publishers, 2003.

Subject: Electronic reference services (Libraries) -- United States -- Case studies; Electronic reference services (Libraries) -- United States -- Management; Electronic reference services (Libraries) -- United States -- Evaluation.

 
     
Relevance: 30.10%
 
     
  Book Implementing digital reference services : setting standards and making it real.

New York: Neal-Schuman Publishers, 2003.

Subject: Electronic reference services (Libraries) -- United States -- Case studies; Electronic reference services (Libraries) -- United States -- Management; Electronic reference services (Libraries) -- United States -- Evaluation.

 
     
Relevance: 30.10%
 
     
  Book Implementing digital reference services : setting standards and making it real.

London: Facet Pub., 2003.

Subject: Electronic reference services (Libraries) -- United States -- Case studies; Electronic reference services (Libraries) -- United States -- Management; Electronic reference services (Libraries) -- United States -- Evaluation.

 
     
Relevance: 30.10%
 
     
  Book Delivering satisfaction and service quality : a customer-based approach for libraries.

by Hernon, Peter.; Chicago: American Library Association, 2001.

Subject: Reference services (Libraries) -- United States -- Management; Consumer satisfaction -- United States.

 
     
Relevance: 25.76%
 
     
 
         
         
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