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Hospitality industry -- Customer services
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6
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Achieving excellence in guest service
.
by
Ive, Josephine
; Melbourne, Vic.: Hospitality Press, 2000.
Subject:
Hotels -- Employees -- Training of
;
Customer services -- Study and teaching
;
Hospitality industry -- Customer services
.
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Relevance: 27.80%
Contact : customer service in the hospitality and tourism industry
.
by
Davidoff, Donald M.
; Englewood Cliffs, N.J.: Prentice Hall Career and Technology, 1994.
Subject:
Hospitality industry -- Customer services
;
Tourist trade -- Customer services
.
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Relevance: 26.79%
Managing the guest experience in hospitality
.
by
Ford, Robert C.
; 2000.
Subject:
Hospitality industry -- Customer services
.
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Relevance: 24.80%
Managing the guest experience in hospitality
.
by
Ford, Robert Clayton, 1945-
; Albany, NY: Delmar/Thomson Learning, 2000.
Subject:
Hospitality industry -- Customer services
.
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Relevance: 24.80%
Nutrition : competency guide. _ At head of title: NRAEF ManageFirst
.
Upper Saddle River, N.J.: Pearson/Prentice Hall, 2007.
Subject:
Hospitality industry -- Customer services
;
Restaurants
.
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Relevance: 24.54%
Professional hospitality core competencies
.
by
Van der Wagen, Lynn
; Melbourne: Hospitality Press, 1999.
Subject:
Hospitality industry -- Customer services -- Australia
;
Competency based education -- Australia
.
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Relevance: 21.87%
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