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  Search result  Your search for [subject]Customer service - Management returned 9 records.  
 
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  Book Managing quality customer service : [a practical guide for establishing a service operation].

by Martin, William B.; Los Altos, Calif.: Crisp Publications, 1989.

Subject: Customer service -- Management; Customer relations.

 
     
Relevance: 18.44%
 
     
  Book Strategic leadership : the missing links.

by Handscombe, Richard S.; London: McGraw-Hill, 1989.

Subject: Strategic planning; Customer service -- Management; Management audit; Technology -- Management.

 
     
Relevance: 16.88%
 
     
  Book Strategic leadership : managing the missing links.

by Handscombe, Richard S.; London: McGraw-Hill, 1993.

Subject: Strategic planning; Customer service -- Management; Management audit; Technology -- Management.

 
     
Relevance: 16.88%
 
     
  Book Management of customer service : management workshop, Thursday, 27 October 1988 Balmori Room, Manila Peninsula.

by Clemente, John W.; Makati City: John Clemente Consultants, 1988.

Subject: Customer service - Management.

 
     
Relevance: 16.42%
 
     
  Book How to manage customer service.

by Kazt, Bernard; Aldershot, Hants, Eng: Gower, 1987.

Subject: Customer service--Management.

 
     
Relevance: 16.42%
 
     
  Book Service management : principles and practice.

by Bleuel, William H.; Pittsburgh: Instrument Society of America, 1978.

Subject: Customer service -- Management.

 
     
Relevance: 16.42%
 
     
  Book Managing service as a strategic profit center.

by Blumberg, Donald F.; New York: McGraw-Hill, 1991.

Subject: Customer service -- Management; Strategic planning.

 
     
Relevance: 16.06%
 
     
  Book Teamwork for customers : building organizations that take pride in serving.

by Tjosvold, Dean; San Francisco, Calif.: Jossey Bass, 1993.

Subject: Customer service -- Management; Teams in the workplace.

 
     
Relevance: 15.72%
 
     
  Book The customer service pocketbook.

by Newby, Tony; Hants, U.K.: Management Pocketbooks, 1991.

Subject: Customer service -- Management -- Handbooks, manuals, etc; Customer relations -- Handbooks, manuals, etc.

 
     
Relevance: 15.00%
 
     
 
         
         
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