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  Search result  Your search for [subject]Consumer satisfaction -- United States returned 3 records.  
 
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  Book Quality service : how America's top companies are competing in the customer-service revolution - and how you can too.

by Denton, D. Keith; Houston, Tex.: Gulf Pub., 1989.

Subject: Service industries -- United States -- Quality control; Customer services -- United States; Consumer satisfaction -- United States.

  
     
Relevance: 20.55%
 
     
  Book Delivering satisfaction and service quality : a customer-based approach for libraries.

by Hernon, Peter.; Chicago: American Library Association, 2001.

Subject: Reference services (Libraries) -- United States -- Management; Consumer satisfaction -- United States.

  
     
Relevance: 19.75%
 
     
  Book Serving them right : innovative and powerful customer retention strategies.

by Liswood, Laura A.; New York: Harper & Row Publication, 1990.

Subject: Customer services -- United States; Consumer satisfaction -- United States.

  
     
Relevance: 19.23%
 
     
 
         
         
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