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Travers, Max.
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The new bureaucracy : quality assurance and its critics
.
by
Travers, Max.
; Bristol: Policy, 2007.
Subject:
Total quality management in government
;
Public administration -- Quality control
;
Organizational change
.
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Relevance: 16.14%
Qualitative research through case studies
.
by
Travers, Max
; London: Sage, 2001.
Subject:
Social sciences -- Research
;
Qualitative research
;
Case method
.
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Relevance: 16.14%
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