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  Search result  Your search for [author]Spector, Robert returned 6 records.  
 
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  Book The Nordstrom way : the inside story of America's # 1 customer service company.

by Spector, Robert; New York: Wiley, 2000.

Subject: Customer services -- United States; Nordstrom (Firm); Department stores -- United States.

  
     
Relevance: 17.17%
 
     
  Book The Nordstorm way.

by Spector, Robert.; New York: John Wiley & Sons, Inc., 1995.

Subject: Customer service -- United States; Nordstorm (Firm).

  
     
Relevance: 17.17%
 
     
  Book The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization.

by Spector, Robert, 1947-; New York: Wiley, 2005.

Subject: Customer services -- United States -- Handbooks, manuals, etc; Nordstrom (Firm) -- Management; Department stores -- United States -- Management.

  
     
Relevance: 16.15%
 
     
  Book Amazon.com : get big fast.

by Spector, Robert; London: Random House Business Books, 2000.

  
     
Relevance: 13.97%
 
     
  Book English literary periodicals and the climate of opinion during the Seven Years' War.

by Spector, Robert Donald; The Hague: Mouton, 1966.

Subject: English periodicals -- Hist.

  
     
Relevance: 13.81%
 
     
  Book Essays on the eighteenth-century novel.

by Spector, Robert Donald, ed.; Bloomington: Indiana University Press, 1965.

Subject: English fiction -- 18th century -- History and criticisms.

  
     
Relevance: 13.66%
 
     
 
         
         
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