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Scott, Dru.
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Customer satisfaction : the other half of your job
.
by
Scott, Dru
; Menlo Park, Calif.: Crisp Pub., 1991.
Subject:
Consumer satisfaction
;
Customer service
.
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Relevance: 17.11%
Time management and the telephone : making it a tool and not a tyrant
.
by
Scott, Dru.
; Los Altos, Calif.: Crisp Publications, 1988.
Subject:
Telephone in business
;
Telephone etiquette
;
Time management
.
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Relevance: 17.11%
Women as winners : transactional analysis for personal growth
.
by
Jongeward, Dorothy.
; Massachusetts: Addison-Wesley Pub. Co., 1976.
Subject:
Women -- Psychology
;
Transactional analysis
.
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Relevance: 13.30%
Women as winners : transactional analysis for personal growth
.
by
Jongeward, Dorothy
; Reading, Mass.: Addison-Wesley, 1976.
Subject:
Women -- Psychology
;
Transactional analysis
.
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Relevance: 12.42%
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