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Ovretveit, John
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Coordinating community care : multidisciplinary teams and care management
.
by
Ovretveit, John
; London: Open University Press.
Subject:
Social service -- Great Britain -- Team work
.
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Relevance: 16.63%
Quality of service : making it really work
.
by
Edvardsson, Bo.
; London: McGraw, 1994.
Subject:
Customer services -- Management
;
Total quality management
;
Service industries -- Quality control
;
Service industries-Management
.
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Relevance: 13.14%
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