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  Search result  Your search for [author]Heskett, James L. returned 7 records.  
 
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  Book Service breakthroughs : changing the rules of the game.

by Heskett, James L.; New York: Free Press, 1990.

Subject: Customer service; Sales management.

  
     
Relevance: 20.48%
 
     
  Book Marketing.

by Heskett, James L.; New York: Macmillan, 1976.

Subject: Marketing.

  
     
Relevance: 15.56%
 
     
  Book Marketing.

by Heskett, James L; New York: Macmillan, 1976.

Subject: Marketing.

  
     
Relevance: 15.56%
 
     
  Book Managing in the service economy.

by Heskett, James L.; Boston: Harvard Business School Press, 1986.

Subject: Service industries -- Management.

  
     
Relevance: 15.56%
 
     
  Book Student Resource Manual to accompany marketing.

by Heskett, James L.; [s.l.]: Macmillan Pub, 1976.

  
     
Relevance: 15.56%
 
     
  Book The service management course : cases and readings.

by Sasser, W. Earl.; New York, N.Y.: Free Press, 1991.

Subject: Service industries -- Management -- Case studies.

  
     
Relevance: 12.09%
 
     
  Book Corporate culture and performance.

by Kotter, John P., 1947-; New York: Free Press, 1992.

Subject: Corporate culture; Organizational effectiveness; Performance.

  
     
Relevance: 10.63%
 
     
 
         
         
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