Search Results       Your search for [author]Clemmer, Jim returned 1 record.           Firing on all cylinders : the service quality system for high-powered corporate performance /Jim Clemmer with Bary Sheehy and Archieve International/Zenger-Miller Associates. by Clemmer, Jim; New York: Irwin, 1992. Subject: Total quality management; Customer service; Executive ability.          Add to Book Cart Relevance: 26.03%